Requirements

Job Description Kathmandu Garden Home Hotel is seeking a dedicated and experienced Front Office Supervisor to oversee daily front desk operations. The role requires ensuring exceptional guest experiences, efficient team coordination, and smooth communication between departments while upholding the hotel’s service standards. Key Responsibilities: Manage front desk operations to deliver smooth guest check-in/out experiences and efficient service. Supervise front desk staff, ensuring adherence to hospitality standards and guest service protocols. Resolve guest issues, VIP arrivals, and special requests with professionalism. Oversee daily reports, room assignments, and cash/credit transactions for accuracy.

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